Target Field: What To Know If You Go
As the Minnesota Twins prepare for a regular 2021 Major League Baseball season with a return to the standard 162-game slate, they’re enacting a slew of changes to keep fans and staff safe. Twin Cities Business spoke with Matt Hodson, senior manager of business communications for the Twins, about what fans visiting Target Field can expect this season, starting with the season’s home opener against the Seattle Mariners on April 8.
For now, capacity is limited to a fourth of the usual fans.
The Twins are planning to host fans at all 81 home games this season, but to start, the roughly 40,000-seat ballpark will only allow 10,000 fans per game. That number is expected to gradually increase throughout the season as state-mandated restrictions and guidelines allow.
Tickets are digital-only and can be purchased online.
On March 1, the team queried its roughly 12,000 season ticket holders (season ticket packages range from 20 games to the full 81 games) about returning to the ballpark. Around half chose to defer via credits for tickets to be sold at monthly presales. Those who chose to keep their season package are being relocated around the ballpark to comply with distancing guidelines.
Otherwise, single game tickets went on sale last Thursday, March 25, for the first 17 games (through May 6) of the season. Nine of those games sold out within six hours of being listed. Tickets are still available for April 12-15 against the Boston Red Sox and May 3-6 against the Texas Rangers.
This year, the Twins also introduced their Minnesota Twins Ticket Assurance, a new benefit automatically included with every ticket purchased directly from the Twins, which guarantees a credit or refund on tickets if a pandemic-related restriction arises.
To reduce touchpoints at entry, paper tickets are a thing of the past. This season, all tickets will be delivered digitally via the MLB Ballpark app. Box offices will not be open.
Seating is divided into pods of two and four.
In compliance with the guidelines provided by the Minnesota Department of Health, all aisle seats are closed this year. Remaining seats are being sold in pods of two or four contiguous seats, and each pod has at least six feet of separation in all directions from other pods. Aisle seats and seats not part of a pod are zip tied to prevent spectators from accessing them.
When you enter the ballpark, you will be asked Covid-19 screening questions.
While staff will not be taking your temperature, they will ask you a series of Covid-19 screening questions when you enter. Questions will also be posted at all entrances and around the park. Once you give a verbal “no,” you’ll be allowed to enter the park. At this time, guests will not be required to provide proof of vaccine to enter the park.
Entry is contactless.
Each digital ticket, accessible on the MLB Ballpark App, will suggest an entry gate closest to the ticketed seat. Target Field staff ask that you adhere to entering at your recommended gate to keep guests spread out. Gates will open an hour and a half before the scheduled first pitch.
For social distancing purposes, every other entry lane is being used for entrance to Target Field this season. Guests will keep all items on their person and do not need to empty their pockets prior passing through the walk-through magnetometers. (Wand screenings available upon request. Pat-down screenings will only be used when absolutely necessary.)
No bags allowed.
To limit contact points at security gates, nearly all bags are prohibited this season. The only exceptions are medically-necessary bags, diaper bags, and small clutch purses (maximum 9 inches x 5 inches).
Masks are required.
This rule feels natural to most of us at this point, but masks are required in the ballpark for everyone ages two and up. They must be worn at all times, while entering the park and while moving around, except for when actively eating or drinking in a ticketed seat.
Food and beverage ordering is going digital. No cash accepted.
“The MLB Ballpark app will be your one-app journey through the Target Field experience,” Hodson said. “In addition to hosting your digital ticket, the app will allow for mobile ordering and payment for concessions and retail.”
The Ballpark app automatically provides menus from concessions closest to guests when they open the app and partners with e-commerce platform Venuetize to allow guests to order and pay for food and drink via the app. Once an order is ready, guests are pinged on their phones and directed to nearby grab-and-go stations to pick up their food.
All food items will be prepackaged and/or boxed in single-use, disposable containers, and all beverages are served with a lid in single-serve, disposable cups. Prepackaged and single-use straws, cutlery, and condiments are available upon request at point-of-sale.
In-aisle food and beverage service, refillable beverage cups, and self-service condiment stations have been discontinued.
No outside food or beverage is allowed at Target Field except for items that are medically-necessary and factory-sealed or empty water bottles that are 32 ounces or less.
Traditional water fountains are disabled, but touchless water dispensers will be available throughout the park.
All food and beverages must be consumed in patrons’ ticketed seats.
Same goes for retail.
While Twins merchandise will remain available at the Twins Clubhouse store located next to Gate 29 and at select locations throughout Target Field, indoor capacity is limited, and the Twins are encouraging guests to shop and make purchases using the MLB Ballpark app instead. Once a guest places a merchandise order via the app, their order will be available for express pick-up at designated grab-and-go stations.
Restaurants and common areas will remain open with limited capacity.
For the most part, everything will remain open, including Gray Duck Deck, Summit Pub, Minnie & Paul’s, and all outdoor gathering spaces. However, capacity will be limited in indoor spaces, areas will be marked and roped off to keep customers physically distanced from one another, and all ordering must be done digitally.
The Twins are partnering with 3M to keep things clean.
Target Field is partnering with 3M for its cleaning, disinfecting, and sanitization procedures this year. As part of the protocol, all high-touch areas—like seats, railings, food and drink surfaces, elevators, escalators, and restrooms—will be disinfected with EPA-approved Covid-19 cleaners before, during, and after every game. Indoor spaces will also feature enhanced HVAC filters to provide the cleanest air possible, and all windows and doors will remain open whenever possible. Hand sanitizer stations, directory signage, and physical-distancing spacers will also be used throughout Target Field.
You can reserve and pay for a game-day parking spot in advance.
Target Field has teamed up with the City of Minneapolis to offer preferred game-day parking this season in Ramp A (located off Glenwood Ave. and N. 10th St.) and Ramp B (located off 2nd Ave N. and N. 5th St.), both handicap-accessible and available at a reduced rate of $12, as well as the Hawthorne Ramp (located off N. 10th St. and Hawthorne Ave.), which is available at a reduced rate of $10. Guests can reserve spots and pay in advance via the ParkWhiz app.