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21st Century Watkins Man

21st Century Watkins Man

What would lure Mark Jacobs (Irwin Jacobs’ son) from Manhattan to Winona to run an old-fashioned door-to-door business? The chance to apply entrepreneurial liniment to a tired, aching brand.
It’s All About Loyalty

It’s All About Loyalty

Since meeting in the early 1980s and building Northwest Airlines’ WorldPerks frequent-flyer program, Mark Lacek and Peter Brennan have started five businesses, with a sixth on the way—nearly all devoted to helping businesses keep their customers coming back.