From a single location in Edina’s Galleria to more than 170 committed locations nationwide, FACE FOUNDRIÉ has become one of Minnesota’s fastest-growing franchise success stories.

In this episode of The Twin Cities Business Show, we sat down with FACE FOUNDRIÉ founder and CEO Michele Henry to discuss how she built the company, why she chose franchising from day one, and how she has scaled the business while remaining debt-free and retaining 100% ownership.

Michele shares the surprising story of scrapping half of her original business model just 10 days after opening, the lessons she learned from her first company, Primp, and how FACE FOUNDRIÉ evaluates franchisees, maintains quality across dozens of markets, and uses AI to personalize skincare recommendations.

She also also discusses:

• How franchising really works
• What makes a successful franchisee
• Why FACE FOUNDRIÉ launched its own esthetician school
• The economics behind a growing franchise system
• Building a company without outside investors
• The future of skincare, wellness, and AI
• Leadership, entrepreneurship, and what it takes to be a founder

Whether you’re interested in franchising, entrepreneurship, retail growth, consumer brands, or Minnesota business success stories, this conversation offers an inside look at how a local concept became a national brand.