Julie Cosgrove focuses her leadership on engagement, development, inclusion, and employee retention, resulting in a turnover rate of less than 16% in 2021—significantly below industry norms. Recently, Cosgrove created a six-week paid parental leave program and developed a partnership with Metropolitan State University to offer a two-year MBA program for employees, paid for by the St. Paul-based credit union. The first cohort of 17 employees graduated in December. She also spearheaded reassessment of the four-year degree requirement for all positions, launched internal “listening circles” for employee groups, and helped develop a Workplace Gender Transition Guide.