A renowned infectious disease specialist, Dr. Mark Sannes helped HealthPartners navigate the “new normal” of operating in the pandemic. He led virtual employee roundtables on providing care and maintaining good mental health. He helped establish an internal WebEx teleconference series, in which up to 1,000 colleagues discussed the pandemic. He regularly represents the Bloomington-based health care organization in local media and has made in-person community appearances to share information about the safety and effectiveness of the vaccine. He helped establish an innovative triage system for patients to quickly get crucial antiviral medications, which lightened the load for overworked care teams. He still sees patients, too.