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Can Eric Kaler Retool the Engine?

Can Eric Kaler Retool the Engine?

The new U of M president faces a punishing budget, a legacy of top-down management, intense demands to grow research, and a sports and marketing machine on a Big 10 scale he’s never seen before. What makes him the right catalyst to take the university out of rough idle?

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Call Centers 2.0

Call Centers 2.0

The “new Avtex” is positioning itself as a provider of unified, multi-channel customer interaction technology.

DNR Mineral Leases Rejected for First Time in 29 Yrs.

A council that includes Governor Mark Dayton and other state leaders reportedly sent back 77 mineral lease packages to the Department of Natural Resources, stating that the agency hadn't taken sufficient measures to notify landowners of interest in mining under their land.
Bend the Insurance Cost Curve

Bend the Insurance Cost Curve

Frustrated by their annual wrangling over health care reimbursement rates, care provider Fairview Health Systems and insurer Medica decided to try something more collaborative. They didn’t know it two years ago, but they were forming one of the country’s first “accountable care organizations” or ACOs. The model they set up reduces costs for both organizations and it has national influence. But what is an ACO? And will employers get in on the savings, too?
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