Comcast Corporation on Thursday announced plans to add 150 new call center positions at its regional headquarters in St. Paul.
The announcement represents the company's second significant phase of hiring in the Twin Cities this year: Philadelphia-based Comcast in April announced plans to hire 450 new employees at its facility in Minnetonka. Mary Beth Schubert, Comcast's vice president of corporate affairs for the Twin Cities region, told Twin Cities Business on Thursday that the company has completed about 250 of those hires and continues to add new employees in Minnetonka.
Schubert said that the St. Paul positions will be filled starting now and continuing into the first six months of 2012. After the Minnetonka and St. Paul hiring is completed, Comcast will have added roughly 600 jobs in the Twin Cities over the course of about a year and a half. Comcast currently employs more than 1,800 in the region.
For its new batch of hires in St. Paul, Comcast is seeking customer account executives to promote and sell high-speed Internet, video entertainment, telephone services, and other products and services.
The company seeks applicants who have a minimum of one year of experience in the service industry and "a commitment to deliver superior customer service."
The company didn't disclose specific compensation details but said that it offers employees "competitive pay as well as extensive career path options, medical, dental, and prescription benefits, and discounted Comcast services." Interested candidates can learn more here.
Last year, Comcast rebranded its Twin Cities cable, Internet, and phone services as Xfinity. Critics at the time accused the company of trying to escape a reputation that it provides poor customer service-an allegation that company representatives denied.
"Comcast is about more than just delivering cable, Internet, and telephone-we're all about providing good service along the way to put customers first and to run a great operation," Schubert said Thursday. "As a result, we're looking for individuals that have demonstrated a commitment to customer service."