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Call center rivals Stream Global Services and Convergys Corporation are expected to combine in the first quarter of 2014, which would create a company with about 125,000 employees at 135 different facilities.
January 07, 2014
Acacia Research Corporation reached a settlement, the terms of which were not disclosed, after suing Enventis.
Skybridge Americas, which is based in the western suburbs and was previously part of Carlson Marketing, is adding jobs after landing new clients and extending a key contract.
December 10, 2013
While many urban residents now take high-speed Internet access for granted, its arrival in remote parts of Minnesota is cause for celebration among rural business owners. But bringing broadband to...
December 01, 2013
The ticket sales call center operated by Delta Airlines in Chisholm would be improved and modernized with a $5.9 million loan from the Iron Range Resources & Rehabilitation Board. The Duluth...
November 05, 2013
CenturyLink and union officials said that they have reached a contract deal, which was ratified by union members and concludes more than a year of negotiations.
October 28, 2013
Can you hear me now?
October 25, 2013
This is the second time that a union negotiating team has reached a tentative deal with the company; union members, who are spread across 13 states, rejected the last offer.
October 14, 2013
Alcatel-Lucent declined to disclose whether any of the cuts will affect its Minnesota workers.
October 08, 2013
A CenturyLink unit is planning a new Shakopee project; some industry experts consider the Twin Cities to be “underserved” by modern data centers.
October 03, 2013
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